cue the drama

I just had a run in with a woman in a group discount sale. I did not see her claim of an item and someone else claimed it and I sold the item to the second woman.
Cue the drama.
And I’m over here like:

Here’s the thing. It’s a discount sale, it’s chaos. Stuff gets missed. I apologized to her and moved on…and then it started:

I apologized. It was an honest mistake.
Am I sorry? No.
But I apologized because it’s the right thing to do.

And then the woman became a full on child.

“Because I’m angry”!?!
You know who functions from anger? Toddlers. But only because they don’t have the reasoning skills required to deal with anger and see the actual situation all at once. (I’m in no way disrespecting toddlers.)
So because she’s mad, me apologizing for a simple and honest mistake isn’t good enough because: “I really wanted this one”.
Um…truthfully, I don’t even know what to say about that.
But in my experience, even toddlers know this can only get them so far.

The other woman can see all this and sends me a message about letting the item go.
I shut that right down! I will not have her bullied into giving up the item she’s already paid for. This other chick can get over herself.

But the woman continues to tag me in her vitriolic comments. So I ask the group of consultants if anyone has had trouble with this woman. The group administrator gets fired up after reading all the comments and decides to respond to her. She was fed up with the nasties and wanted to shut the woman right down. She then blocked the woman from being able to post in the group for seven days.

That’s not the language I would have used.
But perhaps it’s one of those fight fire with fire situations…? If one is behaving that way, they’ll only understand being spoken to in the same manner?
I don’t know.

But here’s my take away:
I treat other people with kindness and respect.
I’m fallible. I accept and acknowledge that.
I’m not a seventh grader, and I don’t like drama. What that woman fails to realize is that she’s the only one who’s worked up and angry.
I’m over here wishing her well.